|Referring Your Patients or Yourself|
We accept patients on physician referral or self-referrals. We have two new patient coordinators who handle all new patient responsibilities. To schedule an appointment for a new patient, call 865-579-0552, extension 122 or extension 123.
The new patient coordinators will request demographic information including patient name, address, telephone numbers (home and work), DOB, SSN, and insurance information to include group and policy numbers. Once an appointment has been scheduled, we will verify insurance coverage. If PCET is out of network with an insurance carrier or if a deductible has not been met, the patient will be notified and financial arrangements will be discussed at that time.
A confirmation letter with a map will be mailed to each patient. A chart will be completed for each new patient and forwarded to the attending nurse practitioner and physician for review prior to the appointment. Because our providers review the chart ahead of time, we feel that we already know the patient when they arrive in our office for the new evaluation.